FAQ
Frequently asked questions
1. How will you deliver your products?
All items are shipped from our warehouses located internationally as well as in the USA and Canada. Depending on the product you order, they can reach you from between 6 to 10 business days.
We unfortunately do not offer next day delivery.
2. What payment options do you have?
We currently accept credit card payment only via our site - Visa and Mastercard. Do e-mail us via the online contact us form is you wish to explore other payment methods.
We do not offer COD or bank transfer.
3.How much is shipping?
We charge only a flat fee for shipping regardless of the number of items you order. On occasion, we do have a FREE SHIPPING limited time period promotion, do check with our customer support staff if you need clarification on shipping charges.
4. Do you ship to PO boxes?
Yes, we do ship to PO boxes.
5. What are the OTHER charges besides product cost and shipping?
Unlike other sites online which may charge additional or hidden costs, we do not bill our customers anything else. You only have to pay for the product and the shipping costs. All costs are clearly shown during the check out process, there is NO hidden cost, NO tax and NO custom duties.
6. How good is the quality of your product?
All items shown and sold on our site have either been selected from the best manufacturers or made by our own professional team of craftsmen. Hence you can be assured that they are of the best and highest grade in terms of replica products available in the market today.
We have been in the business of replica products for over 10 years, and we know what pitfalls to look out for in terms of product quality - our customers will reap the benefits of our experience by only obtaining the best quality replica product from our site.
7. What is the warranty on your products?
All our products are guaranteed for to work for a minimum of 3 months.
If there are any obvious dents, scratches or breakages found upon receipt, customers are advised to contact us within 10 days of product receipt. No returns or changes for damaged items will be entertained after 10 days.
8. How can I contact your site if there is a problem with my order, or if I have any other questions not answered on this FAQ page?
You can reach us anytime using e-mail via the online contact us page - this is found on our site. Filling up the fields on the contact us page, will send us an e-mail and one of our e-mail support staff will reply to you within 24-48 hours.
Last but not least, happy shopping and enjoy yourselves!
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